What Can Cause Me to Lose Files?

Viruses / Trojans / Malware
Electrical surges
Physical damage
Natural Disasters (Fire, Flood)
Heat Damage
Hard drive failure
Accidental Deletion

How can we prevent these loses? I’ll discuss each in turn and lay out what I do to reduce the risk each of these occurences.

Viruses / Trojans / Malware

These issues can be overcome by taking two important steps. First, make sure your version of Windows is up to date. You can do that by finding the “Windows Update” entry in your start menu or opening Internet Explorer and navigating to http://windowsupdate.microsoft.com/. Second, you should install some form of virus software. Norton Antivirus or Trend Micro are reasonable options.

Electrical Surges

Electrical Surges can be taken care of by using a surge suppressing power strip which can be found at almost any home improvement store. Another alternative is to invest in a battery backup. I use an APC battery backup. Several times during brown outs this backup has kept my computer from shutting off and me from losing work.

Physical Damage:

Your computer should be in a secure location, preferably tucked away from foot traffic and certainly in a location where no one will trip over the wires. Most of the time either on top of or under a sturdy desk is a good option.

Natural Disasters (Fire, Flood)

Had I written this article 3 weeks ago, I might have forgotten to mention this one. Then, I was evacuated from my home during the southern California fires. I was able to simply grab my external hard drive (which was up to date because I backup every night) and leave safely. Had I not had this backup, I might have had to take the computer with me, as well as my wife’s computer because we each have work that we cannot lose. I imagine anyone experiencing a flood would feel the same way. My wife also has a lot of our personal pictures on her machine, which we could have lost had we not had a backup.

Heat Damage

Heat Damage can occur if your computer overheats while in use. This can occur if the computer gets filled with dust or if the fan in your computer fails. To prevent this from happening always make sure your computer is clean and that airflow is possible through the vents in the case. Each time you clean it, make sure your computer fan is in proper working order. It can be heard when the computer is on, or you should be able to feel the fan moving air in or out of the vents. You can also check to see if your computer power supply is overheating by checking for warm air coming out of the top rear of your computer case.

Hard Drive Failure

This section refers to a mechanical failure of the hard drive, commonly referred to as a hard drive crash. This is an internal error not immediately caused by some external source and is usually an indication that the drive is worn out. You will notice your computer acting strangely, not booting up correctly or giving you strange error messages if this is starting to happen. You may also hear a sound coming from your computer that sounds like grinding. If you suspect your hard drive is failing, you should make a backup copy of all of your important files (this will be covered in future articles) immediately.

Accidental Deletion

This refers to when you accidentally delete or overwrite a file that you need. The accidental deletion can often be fixed by going to the Recycle Bin in Windows. The Recycle Bin can usually be found on your desktop. Open it by double clicking, and then find the file you are interested in getting back, right click on that file and click “Restore File”.

A more troublesome error is when you overwrite a file which you didn’t intend to. This is most common when you have a file and are trying to duplicate it and then make alterations to the duplicate. Most of the time, people open the file, alter it and then click “Save” instead of “Save As”. This can be prevented by opening the file, then immediately clicking “Save As” and making the duplicate file. That way you never make alterations to the original file.

Taking these simple steps will help keep your important files safe.



Source by Joshua Volz

About Gregory Masley

Gregory Masley CNE, CNA, MCSE
(714)975-3656
greg@masleyassociates.com

SUMMARY:

• Twenty years of Network Engineering hands on experience, with a demonstrated ability to quickly learn and integrate new technology in a variety of industries
• Proven expertise in various network including Novell Netware and Microsoft Windows networks.
• Proven expertise in large scale network, wireless and cloud-based network build-outs and migrations
• Proven success in implementing management, operations, technical and interpersonal skills to increase productivity, reliability and teamwork to benefit the company
• Team Lead, Project Manager, IT Manager, Network Administrator, Network Engineer and sole IT support for security, repair, installation, migration, reconfiguration and maintenance of large-scale Windows and Novell networks ranging from 5 users to over 8000 users
• Hands on experience in Wireless Networking, 10/100/1000 Ethernet, Optical Networking, Switching/Bridging (VLAN, Spanning Tree), VPNs, LAN/WAN/MAN, TCP/IP Protocol, IP Addressing and Subnetting, IP Access Lists, Routing Protocols, Token Ring, ATM, Frame Relay, HP OpenView NNM, Cisco Works for Switched Internetworks, Resource Manager Essentials, Cisco Security Management Center (PIX, IDS), Microsoft Visio, WebNM, IBM compatible computers, Windows 2008/2003/2000/7/Vista/NT/XP, Remote Desktop Management, Microsoft Office 2010/2007/2003/2000/XP, Norton, Remedy, Compupic Pro, Network Security and MicroStation (95/SE/J/8)
• Active Directory migrations 2003 to 2008
• Hands on experience with Cisco 2600/3600/4000/7200/7500 series routers, Cisco Catalyst 1900/2900/5000/5500 series switch, Cisco 3550 Multilayer Switch, Cisco PIX Firewall, Cisco IDS 515E, CAD/CAM Systems, Netopia Routers, Sonicwall, IBM Compatible Workstations and Servers and Printers
• Hands on experience with Microsoft Windows Enterprise Server, Office 365, Small Business Server and Workstation NT through 2008, Active Directory, Novell 3.1-6.0, UNIX, SCOM, SCCM, Microsoft Exchange, Microsoft SQL, Microsoft SharePoint, Citrix, Microsoft Office, Word Perfect, AutoCAD, MAPICS, Rhumba Reflections and ISA Server, Active Directory migrations 2003 to 2008
• Programming experience in Visual Basic, Basic, COBOL, FORTRAN, SQL, HTML, Wordpress, CSS, DreamWeaver, Oracle and DBASE
• MCSE, CNA, and CNE Certified
• United States Department Of Defense SECRET Security Clearance 2005

TECHNICAL SKILLS:

• Networking: Wireless Networking
• 10/100/1000 Ethernet
• Optical Networking
• Parsed Cloud
• Switching/Bridging (VLAN, Spanning Tree)
• VPNs, LAN/WAN/MAN
• TCP/IP Protocol
• IP Addressing and Subnetting
• IP Access Lists, Routing Protocols
• Token Ring, ATM
• Frame Relay
• HP OpenView NNM
• Cisco Works for Switched Internetworks
• Resource Manager Essentials
• Cisco Security Management Center (PIX, IDS)
• Microsoft Visio
• WebNM
• IBM compatible computers
• Windows Enterprise Server, Small Business Server and Workstation 2008/2003/2000/NT/XP/Vista/7
• Exchange 5.5/2000/2003/2007/2010
• Remote Desktop Management
• Microsoft Office 2010/2003/2000/XP
• Windows 95/98/Vista/XP/7
• Norton
• Remedy
• Compupic Pro
• Network Security
• MicroStation
• (95/SE/J/8) HP Openview
• OSPF,BGP,VLAN,IPSEC, routing and bridging protocols
• Citrix XenApp
• VmWare

Hardware:

• Cisco 2600/3600/4000/7200/7500 series routers
• Cisco Catalyst 1900/2900/5000/5500 series switch
• Cisco 3550 Multilayer Switch
• Cisco PIX Firewall
• Cisco IDS 515E
• CAD/CAM Systems
• Netopia Routers
• Sonicwall
• IBM compatible Workstations and Servers
• Printers

Software/OS:

• Microsoft Windows Servers (all versions) NT 3.51 through 2008 R2
• Microsoft Windows Desktop (all versions) Windows 95 through Windows 7
• Novell 3.1-6.0
• UNIX
• Parsed Cloud
• Microsoft Exchange 2000/2003/2007/2010
• SharePoint 2007/2010
• SQL Server 2005/2008
• Lotus Notes
• Microsoft Office XP/2000/2003/2007/2010/365
• Word Perfect
• AutoCAD
• MAPICS
• SCOM, SCCM
• Rhumba Reflections
• ISA Server RAID Storage Devices SAN Storage Devices
• Citrix
• Active Directory
• Citrix XenApp
• VmWare

Programming:

• Visual Basic, Basic
• COBOL
• FORTRAN
• SQL
• Oracle and DBASE
• HTML
• Wordpress
• MySQL
• CSS
• DreamWeaver

EDUCATION & TRAINING:

California State University Fullerton
• Novell Certified Network Administration and
• Engineering Program – Graduated in the top 10% of the JTPA Grant Class of 93
• BS – Computer Science 1997

CERTIFICATES & LICENSES:

• CNE – Certified Novell Network Engineer 1993
• CNA – Certified Novell Network Administrator 1992
• MCSE – Microsoft Certified Systems Engineer 1997

PROFESSIONAL EXPERIENCE

Senior Computer Network Consultant - Masley and Associates - Owner
Orange County, CA Jan 1994 to Present

Senior Network Consultant (Masley & Associates)
Lynx Grills, Downey, CA
Feb 2013 - April 2015
• Lead network technical support engineer onsite for 70 user network reconfiguration and move from Commerce California to Downey California with Microsoft Windows Server 2008 R2, Microsoft SQL 2008, Navision, Microsoft Exchange and Office 365

Security First Corporation, Rancho Santa Margarita, CA
Sep 2011 – Feb 2013
• Built and tested over 20 new Microsoft Windows 2008 R2 Servers with Microsoft Exchange 2010 in DAG failover clusters and SQL and SharePoint with Active Directory configurations from scratch to test Security First Corporation’s SPX Connect and BitFiler Encryption Software with and documented and reported findings, as well as Office 365, VmWare and Citrix Xenapp
• Built and tested new encrypted Cloud Based Parsed Cloud Secure network encrypted Cloud network environment
• Active Directory migrations 2003 to 2008
• Network Engineer responsible for system configuration, communications, and installation of hardware, operating systems, and software applications in multiple client locations
• Design, instillation, and maintenance of all computer networks for major Southern California and Colorado companies including:JNIC Missile Defense Agency Schreiver Air Force Base Department Of Defense, Net Solutions, Planet Network, Analysts International, Accucode, Capitol Records, Unihealth Insurance, Fuji Bank, UNOCOL 76, and Price Company
• Performed nationwide wireless network upgrade for The Sports Authority and Gart Sports on multi-tier network with over 1000 users.
• Migrated St. Joseph’s Hospital from Novell to Windows 2000 Server with Exchange 2000 on multi-site network with over 2000 users.
• Migrated Anaheim Memorial Hospital from Windows 98, NT Server, and Exchange 5.5 to Windows XP, 2000 Server, and Exchange 2000 on multi-site network with over 4000 users.
• Designed and documented data and voice networks from the ground up.
• Trained customers and managers on system capabilities and usage.
• Website programming in CSS, HTML, Wordpress and Dreamweaver

Aug 2010 - Sep 2011 Network Consultant- EdgeMac Finance, Anaheim, CA (Masley & Associates)
Jul 2009 – Aug 2010 Network Consultant- Microtek, Anaheim, CA (Masley & Associates)
Jun 2008 – Jul 2009 IT Manager - Bert Howe & Associates, Anaheim, CA (Masley & Associates)
Consolidated List of Duties/Roles
• Edge Mac Finance:
Moved, reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, Exchange Server, SharePoint Server, SQL Server, Active Directory, Windows XP Professional and Windows 7 Professional, as well as VmWare and Citrix Xenapp. Active Directory migrations 2003 to 2008
• Microtek-Bert Howe & Associates:
Reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, SCOM, SCCM, Exchange Server, SharePoint Server, SQL Server, Active Directory, Windows XP Professional and Windows 7 Professional, as well as VmWare and Citrix Xenapp. Active Directory migrations 2003 to 2008

2GWLAN Engineer (Masley & Associates)
Peterson Air Force Base/ Luke Air Force Base
May 2005 – Jun 2008
• Designed and implemented 2GWLAN system for both Air forcebases
• Worked with Aruba Controllers, Aruba Access Points, RADIUS and TACACS Servers, and used Motorola LAN Planner, VmWare and Citrix Xenapp to do the design
• Configured and tested all necessary network platforms under extreme time constraints resulting in successful customer acceptance of required test bed network
• Active Directory migrations 2003 to 2008
• Established network security measures in order to support defense agency accreditation for The Department Of Defense at Schreiver Air Force Base JNIC Missile Defense Agency
• Recommended and implemented network wide security management solution, including Firewall policies and configuration, router access-lists, and agent based network monitoring

Lead Network Engineer (Masley & Associates)
St. Joseph Hospital, Orange, CA
Apr 2003 – May 2005
• Primary support and lead Novell Network migration specialist for multi-site 500 user Novell Network, as well as VmWare and Citrix Xenapp

Lead Network Engineer (Masley & Associates)
Network Planet, Beverly Hills, CA
Mar 2001- Apr 2003
• Primary support for Novell Networks, VmWare and Citrix Xenapp at Fortune 500 law firms in Los Angeles, California

Lead Network Engineer (Masley & Associates)
Network Solutions, Tustin, CA
Feb 1999 – Mar 2001
• Primary support for Novell, Microsoft Networks, VmWare and Citrix Xenapp at Fortune 500 companies in Orange County, California
• Network Engineer responsible for system configuration, communications, and installation of hardware, operating systems, and software applications
• Installed and maintained entire computer networks for major Southern California companies including:Mellon Financial, Mallinckrodt Medical, Shiley Medical, AJS Accounting Service, Online Connecting Point, Sandpiper Computer, Nadek, ARC, Farmers Insurance, Classic Homes, Horizon, Qualtek Manufacturing, Powell Manufacturing, RL Holdings, COACT, St. Joseph’s Hospital, Anaheim Memorial Medical Center, Computer Support Network and Manpower Technical
• Performed nationwide wireless network upgrade for The Sports Authority and Gart Sports on multi-tier network with over 1000 users
• Migrated St. Joseph’s Hospital from Novell and Lotus Notes to Windows 2000 Server with Exchange 2000 on multi-site network with over 2000 users
• Migrated Anaheim Memorial Hospital from Windows 98, NT Server, and Exchange 5.5 to Windows XP, 2000 Server, and Exchange 2000 on multi-site network with over 4000 users in Active Directory
• Designed and documented data and voice networks from the ground up.
• Trained customers and managers on system capabilities and usage
• Performed Systems Administration on Windows Servers and Clients for Local and Wide Area Networks
• Recommended and implemented network wide security management solution, including Firewall policies and configuration, router access-lists, and agent based network monitoring
• Administered and supported Citrix network environment for Classic Homes including building new Citrix servers and load balancing, as well as VmWare and Citrix Xenapp

Network Administrator (Masley & Associates)
Mallinckrodt Medical, Irvine, CA
Jan 1994 To Feb 1999
• Sole onsite IT support for 400 user network
• Managed all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Novell and Windows based network systems
• Responsible for complete support, installation, maintenance and training for all network and system components
• Developed training and support plans for 400 user network
• Lead effort to migrate Novell based Microsoft and Lotus Notes servers with upgraded Windows NT based Exchange Servers to Active Directory. Included development and implementation of plan to provide remote access to e-mail and database servers via Windows NT RAS
• Administered Windows NT, Back Office, Exchange, RAS, AS400s, Lotus Notes, MAPICS, JD Edwards, Rhumba and Reflections, as well as VmWare and Citrix Xenapp

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